User assistance¶

In this section, we describe the dimensions used in TConnect for user assistance.

There are two methods of user assitance: user assistance based on user activity and user assistance based on user-level.

The first application of user assistance based on user activity is trace visualisation.

The level of assistance based on the different level of human agent. If the user is a simle reflex agent

One of the important steps of user assistance is user classification. In Tconnect, the user profil contains two kinds of information about the user.

User Assistance by reacting UX¶